S. No.

Compliance Requirement

Timeline / Frequency

Responsible Person

1

Ensure the licence application is complete and contains all required information/documents.

At the time of application

Food Business Operator (FBO)

2

Scrutinise the licence application and identify any missing information or deficiencies.

Within 15 days from receipt of application

Licensing Authority

3

Where additional information is required or the application is incomplete, issue a written notice to the applicant specifying the requirements.

Within 15 days of receipt

Licensing Authority

4

Furnish the required additional information / complete the application in response to the notice.

Within 30 days from the date of notice

FBO

5

Monitor compliance with the 30-day timeline for furnishing additional information; failure to comply results in rejection of the application.

Within 30 days of notice

FBO / Licensing Authority

6

Upon receipt of a complete application, including additional information wherever requested, issue an Application ID Number.

On receipt of complete application

Licensing Authority

7

Quote the Application ID Number in all subsequent correspondence relating to the licence application.

Throughout the application process

Licensing Authority / FBO

8

Where required, arrange inspection of the food business premises through the Food Safety Officer or another designated inspecting person/agency.

After issue of Application ID

Licensing Authority

9

Conduct inspection of the premises in accordance with the prescribed requirements, including sanitary and hygienic conditions under Schedule 4.

As directed by Licensing Authority

Food Safety Officer / Inspecting Officer

10

Where deficiencies are identified, issue appropriate notice/advice specifying the steps, changes or alterations required at the premises.

During/after inspection

Inspecting Officer

11

Carry out the required corrective steps, changes or alterations at the premises based on the inspection advice.

Within 30 days or such extended period as allowed

FBO

12

Intimate the Licensing Authority regarding completion of the required corrective measures.

Within prescribed period

FBO

13

Consider the application after receipt of the inspection report.

Within 30 days from receipt of inspection report, excluding time taken by applicant for compliance and verification

Licensing Authority

14

Take a decision to either grant or reject the licence application.

Within the prescribed 30-day period

Licensing Authority

15

Before refusing the licence, provide the applicant an opportunity of being heard.

Before rejection

Licensing Authority

16

Record the reasons for refusal of the licence in writing.

At the time of refusal

Licensing Authority

17

Ensure the licence is issued in Format C under Schedule 2.

Upon grant of licence

Licensing Authority

18

Display a true copy of the licence at a prominent place within the premises where the food business is carried on.

At all times after grant of licence

FBO